Case Management Services

The government authority located in Boston, Maryland is seeking a vendor to provide temporary, short-term case management services for Deaf, deaf, late-deafened, and hard of hearing children and adults. The agency needs to solve the challenge of assessing client needs, developing service plans, and delivering cross-agency coordination, advocacy, guidance, and counseling. The selected provider will coordinate with state and private education, social, and human service agencies to offer technical assistance, training, referral to specialized resources, and case management consultation. The scope of work requires the vendor to conduct intakes, evaluate client information from interviews and records to determine eligibility, and identify intervention strategies for parents and others regarding hearing aids, assistive technology, medical procedures, early intervention, and language development. The provider must monitor progress using output and outcome metrics, adjusting plan elements to resolve behavioral, communication, economic, educational, family, legal, or physical issues. Additional duties include attending meetings and hearings, answering inquiries impartially, maintaining records, and preparing reports and correspondence. Eligible bidders must perform all work offsite from their own office locations within the United States. Bidders must possess a minimum of three years, and preferably five years, of prior professional experience in a human services or social work setting with Deaf, deaf, late-deafened, or hard of hearing individuals. The agency is looking for proposals to determine the budget, and no specific key dates are provided in the source.