Cloud-Based AI-Powered Automated Transcript Processing and Scoring Solution

The agency is seeking a cloud-based, artificial intelligence-powered automated transcript processing and scoring solution to streamline the processing of student transcripts from all fifty states and United States territories. The project aims to improve data accuracy, consistency, and processing efficiency while reducing manual data entry for staff. The selected solution must operate twenty-four hours a day, seven days a week, three hundred sixty-five days a year, and it must integrate directly with the agency's Salesforce Customer Relationship Management system. The scope of work requires a user interface that allows end users to review and correct extracted data before it is inserted into the Customer Relationship Management or Student Information System. The artificial intelligence technology must actively learn from these user corrections over time to improve its future accuracy. Additionally, the solution must feature a customizable dashboard to track performance metrics and data confidence levels, and it must maintain compatibility with all major web browsers, including Chrome, Firefox, Safari, and Edge. Strict data privacy rules dictate that the artificial intelligence solution cannot use any personally identifiable information, specifically student names, parent names, student or parent addresses, and social security numbers. Eligible bidders must be onshore organizations based solely in the United States. The agency expects all performance of the work to occur offsite, and it is currently looking for proposals to determine the budget for this project.