Cloud-Based Records Management System

The buyer requires a cloud-based records management system to record, index, and permanently retain land, marriage, probate, and government records. The requested scope includes high-volume document imaging, data image migration, AI-assisted indexing, OCR, and redaction of protected personal identifying information. The software must support manual data entry, audit history tracking, email previews, direct PDF sending, rejection workflows, internal County document filing portals, and compliance with State and Federal recording requirements. Furthermore, the system must integrate with third-party eRecording vendors, as well as the county’s financial and assessor systems. The buyer also requires ongoing software maintenance and support services, including patches, updates, issue reporting tools, toll-free numbers, and emergency support processes. Only USA organizations operating onshore may apply, and the vendor will perform the work offsite. Bidders can submit responses digitally via email or online, or physically by courier or post. The buyer holds a pre-bid meeting on September 3, 2026, and sets the question deadline for September 10, 2026. The buyer seeks proposals to establish the budget.