Cloud-Based Virtual Bookstore Operations Solution

The buyer requires a cloud-based virtual bookstore operations solution delivered through a secure, web-based platform. The requested scope includes supporting the discovery, comparison, adoption, procurement, and fulfillment of course materials, alongside digital fulfillment capabilities and integration with enterprise technology and identity systems via modern APIs. The platform must function on modern web browsers and mobile devices, allow students to identify materials during course registration, and supply real-time, on-demand analytics. The selected vendor must also provide 24/7 customer support featuring live human representatives and extended peak-period service hours. The buyer limits eligibility to USA organizations and requires offsite work performance. The contract covers a five-year period. While the buyer lists the budget status as looking for proposals, bidders must submit digital responses online or via email and include sample analytics reports within their proposal.