RFI for Cloud Fax Service Solutions

The buyer seeks information on cloud fax service solutions to support fax transmission and receipt, archiving, and reporting. The required scope includes technical support for API integrations, security administration, workflow configuration, and release management, alongside issue management covering response times and support windows. The buyer requests details on vendor experience in the public sector or regulated environments, service tiers, governance, reporting, knowledge transfer, and capabilities for integration, migration, and system optimization. Vendors must be onshore USA organizations, and all work will occur offsite. The buyer is looking for proposals to establish the budget. Vendors must submit all questions no later than September 4, 2026.