Flexible Spending Account Third-Party Administration Services

The System Office seeks a USA-based vendor to provide offsite flexible spending account third-party administration services. The contractor must adjudicate and substantiate claims following Internal Revenue Service rules and reimburse participants at least weekly. Additionally, the contractor must issue benefits debit cards, offer free direct deposit reimbursements, and maintain a secure participant portal and mobile application. The vendor must provide standard monthly reports within twenty calendar days after month-end, reconcile accounts at least monthly, resolve variances within ten business days, and support ad hoc reporting and annual financial audits. The contractor must also implement specific administrative, physical, and technical safeguards to protect participant data. Bidders must submit proposals to request the budget. Bidders can submit responses digitally through email or online. Bidders must submit all questions no later than August 31, 2026.