Pharmacy Patient Workflow Tracking System

The buyer requires a pharmacy patient workflow tracking system to manage operations, reduce wait times, and protect patient privacy. The contractor must provide electronic staff-assisted check-in, an optional self-check-in physical waiting room kiosk, ticketing, queuing, routing, public display notifications, audio announcements, and reporting capabilities. Additionally, the contractor must supply ongoing software support, technical support, upgrades, maintenance, and hardware warranty support to prevent operational disruptions. The buyer limits eligibility to small businesses that operate as onshore United States organizations. The contractor will perform the work offsite. The buyer is currently seeking proposals for the project budget and has not provided key dates or specific evaluation criteria in the source text.