Telephonic Interpretation Client Service

The buyer requires a vendor to provide 24/7, 365-day telephonic interpretation client services for state or local government entities. The requested scope includes scheduled and on-demand telephonic interpretation during office visits and high-volume call center support, as well as instantaneous on-demand assistance for limited English proficient individuals. Additionally, the vendor must interpret voicemails, assist with language identification, and speak in the first person during interpretations. Only United States onshore organizations qualify for this opportunity, and the vendor must perform all work offsite. The buyer is currently seeking proposals for the budget. Interested bidders must submit all questions no later than September 9, 2026.