FreeFree RFPs on Craxy AI — no subscription required

Ready to bid on this RFP?

Sign up free to generate a complete proposal draft instantly — Craxy AI reads the RFP, drafts every section, and matches your past work.

Add to pipeline

Supplemental Nutrition Assistance Program Service

St. Thomas, Virgin IslandVirgin Islands, USADue Monday, November 23, 2026
Client
St. Thomas, Virgin Island
RFP Number
FOOD-11025
Posted
—
Category
Live Animals, Poultry, Food, Beverage, Catering Services and Supplies, Vending Machines
Budget
Looking for proposals
NAICS
—
Set-aside
—
Contact
—

Description

AI Generated

The buyer requires a contractor to provide Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) services on an as-needed basis in St. Thomas, VI. The buyer sets a contract period of four years and requests proposals for the project budget. The buyer limits eligibility strictly to onshore USA organizations and mandates onsite performance for the work. Bidders must submit all questions no later than October 5, 2026.

Key solicitation details

AI-extracted from BD-26-720-7201-672 RFP Package.pdf. Confirm against the original documents before bidding.

The Virgin Islands Department of Human Services is seeking a qualified Electronic Benefits Transfer contractor to provide Supplemental Nutrition Assistance Program services to the territory. The opportunity is open to USA onshore organizations to deliver onsite EBT system operation and support. The contract will cover benefit processing, card distribution, client customer service, and retailer management.

Issued by
Government of the Virgin Islands, Department of Property and Procurement
RFP Date
August 24, 2026
Questions due
October 5, 2026, at 12:00 noon Atlantic Standard Time
Proposals due
Monday, November 23, 2026, at 4:30 p.m. Atlantic Standard Time
How to submit
Electronic via the agency portal
Submission details
Submit one (1) electronic copy via the vendor's GVIBUY account at https://gvibuy.buyspeed.com/bso/ no later than Monday, November 23, 2026 at 4:30 p.m. Atlantic Standard Time.
Contract term
Four (4) years with two (2) two-year renewal options
Place of performance
United States Virgin Islands

How proposals are evaluated

Project Approach
Qualifications
Experience
References
Cost

Scope of work

  • Provide SNAP EBT services to the United States Virgin Islands
  • Support EBT card activation, issuance, replacement, and PIN selection
  • Operate EBT host system and maintain transaction history and databases
  • Maintain SNAP retailer database management system using the FNA REDE system
  • Provide 24x7 toll-free client customer service in English and Spanish
  • Provide toll-free help line and support for EBT-only retailers
  • Implement system security, backup, contingency, and disaster recovery plans
  • Provide training and materials for clients, agency staff, and retailers

Minimum qualifications

  • Onshore (USA Organization Only)

Documents to include with the bid

  • EBT Project Work Plan
  • EBT Transition Plan
  • EBT Business Continuation and Recovery Plan
  • EBT Disaster Services Plan
  • EBT System Security Plan
  • EBT Training Plan
  • EBT Retailer Management and POS Deployment Plan
  • EBT System Test Plans Document

Verify important details

Document check

Confirm submission instructions and amendments with the issuing agency before responding.

2 available filesDocuments checked

Personalized fit score

Sign up free to see how well this opportunity fits your company — based on your saved profile.

Sign up to see your fit score