Emergency Dispatch Media Logging System

The City requires a vendor to supply, install, configure, and maintain a secure, reliable emergency dispatch media logging system to replace an existing end-of-life system. The solution must provide continuous, 24/7/365 real-time recording and playback coverage across a minimum of 15 recording sources, including phone lines and radio frequencies, for both primary and backup dispatch locations. The buyer expects a complete solution encompassing all hardware, software, licensing, integration, process documentation, configuration of user roles and backup alerts, migration assistance, testing, user training materials, and warranty and maintenance support agreements. Eligibility is limited to Canadian organizations, and performance of the work will be offsite. Vendors must register on the issuing authority's website to download the unwatermarked RFP. The buyer asks bidders to submit a proposal for the project budget. The provided text contains no specific key dates or evaluation criteria details.