Pay solution Implement and Management Service

The buyer seeks a vendor to implement and manage a pay solution that streamlines and modernizes item procurement for program participants' service plans. The requested scope requires core capabilities including direct vendor payments, participant reimbursements, digital wallet or pay card options, and support for online and in-person purchasing. Additionally, the solution must provide expense tracking, multi-step approval workflows, audit-ready records, file-upload documentation collection, configuration for the agency's in-state tax-exempt status, and screen reader testing. To qualify, bidders must be an onshore USA organization, and the selected vendor will perform all work offsite. The buyer accepts digital proposals via email or online and requests proposals to determine the budget. Key dates include a pre-bid meeting on September 21, 2026, and a final question submission deadline on September 23, 2026.