EMS Billing and Collection Services

The Spartanburg, SC government authority requires a USA-based vendor to perform offsite emergency medical services (EMS) billing and collection services. The selected contractor must handle Medicare, Medicaid, commercial insurance, and patient billing. The scope encompasses claim submission, payment posting, account reconciliation, eligibility verification, secondary billing, denial management, corrections, and appeals. Additionally, the contractor must manage accounts receivable follow-ups, issue patient statements, assist with payer enrollment and revalidation, and provide documentation review, claim auditing, compliance support, and performance reporting. Bidders must indicate whether they offer or provide software. The buyer restricts eligibility strictly to onshore USA organizations. The buyer provides no set budget and expects vendors to submit proposals indicating their pricing. The source text specifies no key dates, contract duration, or explicit evaluation criteria.