About this opportunity
AI summaryThe Government of Ontario requires a vendor to provide end-to-end card production and image capture services. The requested scope includes the design, production, personalization, and delivery of physical cards, alongside the provision of related image capture services. The vendor will perform the required work offsite. To qualify, eligible vendors must be an onshore, Canada-only organization. The buyer requires online responses submitted digitally via email or online, and evaluates submissions using a best score awarding strategy in Canadian currency. The buyer seeks proposals for the budget. Key dates include the RFx publication on 11/09/2026, with the deadline for expressing interest and the closing date both set for 10/11/2026 at 16:00:00.
Buyer and opportunity details
- Client
- Government of Ontario
Scope of work
- End-to-end card production and image capture services
- Design, production, personalization, and delivery of physical cards
- Health Card production and image capture services
- Driver's Licence and Ontario Photo Card production services
- Driver's Instructor Card production services
- Provision of image capture software, hardware, and equipment
- System integration, testing, maintenance, and support
- Transition-in and transition-out services
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Stage 2 - Core Technical Requirements | 600 Points |
| Stage 2 - Supply Chain Security and Resilience | 225 Points |
| Stage 2 - Business Responsiveness | 150 Points |
| Stage 3 - Demonstration (Shortlisted Bidders) | 150 Points |
| Stage 4 - Pricing | 375 Points |
Minimum qualifications
- Onshore (Canada Organization Only)
- Must satisfy all Mandatory Eligibility Requirements in Stage 1
- Must meet the minimum technical score threshold of 683 points out of 975 in Stage 2
- Must meet the minimum demonstration score threshold of 113 points out of 150 in Stage 3
- Compliance with Contractor Security Screening Requirements
- Canada-based operational support capacity
Documents to include with your response
- Qualification Envelope
- Technical Envelope
- Commercial Envelope
- Form of Offer
- Appendix 5 – Image Capture Services Specifications
- Appendix 19 – Security Business Requirements
- Appendix 22 – OPS WCAG 2.1 Accessibility Conformance Report
- Appendix 26 – Privacy Business Requirements
- Appendix 29 - MOH Privacy and Security Requirements Declaration
- Signed Non-Disclosure Undertaking (Annex A and B of Appendix 28)
Key dates
- RFB Publication
- 11/09/2026 15:13
- Issue Date of RFB
- September 11, 2026
- Bidders must complete, sign and return Annex A and B by
- October 6, 2026
- Bidder's Deadline for Questions
- October 9, 2026 at 16:00 (Toronto time)
- Deadline for Issuing Addenda
- October 23, 2026 at 16:00 (Toronto time)
- RFB Closing Date and Time
- November 10, 2026 at 11:00:00 (Toronto time)
- Anticipated Week for Demonstration
- November 30, 2026 to December 18, 2026
- Anticipated Contract Start Date
- March 2027
How to submit
- Method
- Digital via Ontario Tenders Portal (OTP) eTendering System
- Instructions
- Responses must be submitted online through OTP. Attachments per question are limited to one file between 4Mb and 262Mb, or compressed into a single ZIP file. Submissions via email or OTP messaging function will not be accepted.
Contract details
- Term
- Seven (7) years with four (4) optional extension terms of two (2) years each.
- Set-aside / preference
- Onshore (Canada Organization Only)
- Place of performance
- Offsite / Canada
- Insurance and bonding
- Proof of insurance as outlined in the Agreement (Part 2).