Experience Strategy and Solutions Partner Service

The buyer requires an experience strategy and solutions partner to deliver services on an as-required basis for a three-year contract period. The buyer mandates that the selected vendor perform the work offsite and provide experience strategy, research, design, enablement, and web development. The requested scope includes conducting user research, designing digital and non-digital experiences, supporting the buyer's design system, embedding qualified delivery resources into cross-functional teams, coaching internal staff, and providing front-end web development and Content Management System implementation. Only Canadian organizations operating onshore meet the buyer's eligibility criteria. The buyer currently solicits proposals to determine the budget and requires vendors to submit all questions no later than October 6, 2026. The buyer will evaluate how vendors strengthen internal agency capabilities and deliver evidence-based designs aligned with enterprise standards.