Managed IT Services

The government authority located in Missouri requires a US-based vendor to provide offsite managed IT services for its technology infrastructure, cybersecurity, and end-user support. The buyer needs the vendor to collaborate with leadership and the Tech Steering Committee to create a multi-year technology roadmap and annual IT budget. The scope of work includes delivering unlimited remote support during standard business hours alongside after-hours emergency support, managing employee onboarding and offboarding for up to 60 interns and volunteers annually, executing backup and disaster recovery solutions, and handling security administration and annual risk assessments. The buyer limits eligibility to USA organizations and expects the vendor to perform the work offsite from the vendor's office premises. The buyer seeks proposals for the budget and requires vendors to submit all questions no later than September 16, 2026.