Comprehensive Locksmith, Hardware Maintenance, and Master Key System Services

The government authority located in Houston, TX needs a vendor to provide locksmith services for a five-year contract period. The selected vendor must deliver 24/7 emergency service with same-day response times, respond to emergency calls within one business day, and assist in writing specifications for repairs, remodels, and new construction. Scope requirements include installing, repairing, maintaining, cleaning, adjusting, calibrating, and servicing commercial lockable hardware—such as doors, automatic electric doors, windows, lockers, and magnetic keying systems—and related equipment. The vendor must also design, produce, modify, and maintain lock hardware, master key systems, and preventative maintenance programs. To qualify, eligible bidders must be US organizations performing work offsite. The buyer accepts digital responses via email or online and seeks budget proposals. Vendors must attend a mandatory pre-bid meeting on October 7, 2026, and submit all questions no later than October 21, 2026.