RFI for Payer Claims Data Base Services

The state government authority in Indianapolis, IN requires a vendor to provide payer claims database services to advance healthcare transparency, usability, and statewide analytic capacity. The vendor must maintain core database infrastructure, ingest high-quality data, support public-facing tools, and streamline state operations, data-request processes, and analytic workflows. Specific requirements include 24/7 maintenance of an existing public-facing chatbot, hosting and support for a consumer-facing transparency portal, maintenance and creation of Indiana dashboards, and maintenance of a secure analytic environment with tools and workspaces. All work must take place offsite at the vendor's office premises. Eligible vendors must be onshore USA organizations and align with State of Indiana and CMS privacy, security, and intellectual property standards. The buyer asks for proposals to determine the budget and requires clear annual pricing and long-term sustainability information. Vendors must submit all questions no later than September 25, 2026.