RFI for FEDLINK Serials Management Subscription System

The buyer seeks an onshore, USA-based vendor to provide a FEDLINK serials management subscription system. The vendor must perform the work offsite at its own office premises. The required scope includes ordering and renewing subscriptions, as well as serving as a fiscal agent with publishers to process refunds and make timely prepayments. Additionally, the vendor must facilitate timely access to and claim delivery of print and electronic subscriptions, troubleshoot and resolve end-user access issues, and deliver administrative support and reports for serials management. The buyer is currently looking for proposals regarding the budget. The provided text does not contain specific evaluation criteria or key dates for this opportunity.