New Long-Term Care Home Call Bell and Nurse Call System

The Ontario government authority requires a vendor to supply a new long-term care home call bell and nurse call system. The buyer needs a system featuring one-to-team broadcast communication, audio and vibration/text alerts, configurable escalation timing, and role-based portal access. System requirements include self-service filterable reporting, automated call-bell functional audits, visible support-ticket tracing, and a live web, phone, or computer dashboard. Notifications must identify the neighbourhood, room number, and call type. The system must prevent call bell activity from interrupting active staff voice calls and allow outgoing calls during queued incoming calls. Hardware needs ruggedized, wearable or pocket-sized construction with hot-swappable batteries. The buyer restricts eligibility to onshore Canadian organizations. Staff will perform the work offsite. Vendors must register and pay on the tendering authority's website to access the unwatermarked RFP document. Interested parties must submit all questions by October 2, 2026. The buyer accepts digital proposals via email or online and requests budget proposals.