RFI for Web Based Emergent Virtual Face-to-Face Network Platform - Sources Sought

The buyer seeks a web-based emergent virtual face-to-face network platform to deliver safe, efficient remote care to Veterans. The requested scope requires 24/7/365 access to acute, unscheduled, urgent, or emergent care across the United States and its territories via app-, phone-, and web-based portals. The platform must support nurse-led triage, intermediate acuity call-backs, real-time escalation protocols for critical cases, and enterprise-wide clinician workflows including documentation, order entry, care coordination, and follow-up. The system must automate real-time clinical documentation through artificial intelligence (AI)-assisted note preparation or integrate with existing VHA AI scribe tools. Additionally, the platform must support an anticipated 500,000 annual virtual visits, with potential expansion to 5 million encounters annually. Regarding eligibility, the buyer limits participation to onshore, United States organizations, and the vendor will perform all work offsite. For the budget, the buyer is currently looking for proposals. The provided text contains no evaluation details or key dates.