Third Party Claims Administration Services for County General Liability Insurance

The buyer requires third-party claims administration services for county general liability insurance over a three-year contract period. The selected vendor must handle each claim appropriately, perform claims management, and provide online access to the claims database and files. The vendor must assign between one and four claim adjusters to monitor staff work, conduct supervisory claim reviews with documented strategies, and oversee quarterly claim review meetings. Additionally, the vendor must support and assist any successive third-party administrator during service transitions. To qualify, respondents must be an onshore USA organization. The buyer requires offsite work performance and accepts digital proposal submissions via email or online. The buyer is looking for proposals to determine the budget and has not provided specific evaluation criteria or key dates in the source text.