Client Advocacy Services

The government authority in Santa Ana, CA requires a vendor to provide client advocacy services for social security benefits eligibility. The contractor must screen and assess referrals within 30 calendar days for SSI, SSP, RSDI, and SSDI eligibility, conduct client interviews, assist with appeals through final hearings, monitor case statuses, maintain client folders, and administer semi-annual client satisfaction surveys. Only USA-based onshore organizations are eligible to apply, and performance of the work will take place offsite. Applicants must submit proposals digitally via email or online, with all questions due no later than October 21, 2026. The contract period will run for three years, and the agency is currently seeking budget proposals.