Wholesale Voice Communications Platform

The government authority in Chattanooga, TN requires a vendor to provide a wholesale cloud voice and unified communications platform. The selected vendor must deliver a secure, multi-tenant white-label platform that enables broadband partners to offer residential and business voice services under their own brand. The scope encompasses carrier-grade telephony, messaging, collaboration, role-based administration, customer self-service, centralized management, reporting, and scalable tenant management. The platform must be reliable, feature-rich, and cost-effective to support partner administration, troubleshooting, and future growth. Only US organizations operating onshore are eligible to bid, and the performance of work will occur offsite. The buyer is actively seeking proposals for this project. Because the main solicitation document is not available on the listing website, specific submission deadlines, question dates, evaluation criteria, contract terms, and exact budget details are not provided.