About this opportunity
AI summaryThe buyer requires a vendor to provide ERP production support services. The selected vendor must offer continuous support to monitor, maintain, and enhance all SAP applications and modules. The requested scope encompasses a wide array of integrated systems, platforms, and tools, including Microfocus ALM Quality Center, MS Office Suite Software, ServiceNow, Webex, Citrix, RiskSense, RedHat Portal, Tableau, AWS services, Azure DevOps, Browser Stack, LoadRunner, Colour Contrast Analyzer, and SAP SuccessFactors data schemas. Performance of the work will occur offsite. To satisfy eligibility criteria, the vendor must be an onshore, US-based organization. The buyer has not provided specific budget figures and is actively looking for proposals. The provided text does not contain any details regarding evaluation criteria or key submission dates.
Buyer and opportunity details
- Client
- State of Illinois
Scope of work
- Provide continuous support to monitor, maintain, and enhance all SAP applications and modules
- Support Microfocus ALM Quality Center (HPQC) for defect and testing repository
- Support SNOW ServiceNow incident and request task repository
- Utilize AWS tools including Code Commit, Code Pipeline, Code Build, Rules Engine, and S3
- Support SAP SuccessFactors data schemas, integration designs, and solutions
- Support performance, load, and stress testing using LoadRunner
- Conduct accessibility testing using Colour Contrast Analyzer
- Utilize Tableau for reporting dashboards and Azure DevOps
Minimum qualifications
- Onshore (US Organization Only)
How to submit
- Method
- Electronic
- Instructions
- Electronic quotes allowed via BidBuy portal under docId 26-448DOIT-INFOT-B-53319
Contract details
- Term
- 10-year agency specific contract
- Place of performance
- Offsite