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Unified Communications and Telephone System Technology Refresh Service

Butte, MontanaMontana, USADue Friday, October 16, 2026
Client
Butte, Montana
RFP Number
TELCOM-3085
Posted
10/8/2026
Category
Telecommunication Services, Supplies, Components, Accessories or Related Equipments
Budget
Looking for Proposals
NAICS
—
Set-aside
—
Contact
—

Description

AI Generated

The City-County of Butte-Silver Bow (BSB) requires a qualified vendor to perform a unified communications and telephone system technology refresh in Butte, MT. The requested scope includes conducting a pre-implementation assessment, migrating legacy call-control infrastructure to a virtualized environment, migrating PRI services to SIP-based trunking, deploying roughly 380 IP enterprise telephones, and providing unified communications capabilities for approximately 380 users. The selected vendor must also configure the system for emergency calling requirements, establish enhanced call reporting and record retention, and maintain critical services during system failures. Eligible applicants are onshore USA organizations that are duly registered in the State of Montana or able to register. BSB evaluates proposals worth up to 165 total points based on criteria including relevant experience (15 points) and total cost of ownership (25 points). Applicants must submit questions by 12:00 p.m. MST on October 7, 2026. Submissions are due by 4:00 p.m. MST on October 16, 2026, and must consist of three sealed, bound hard copies and one digital copy delivered to the BSB Clerk and Recorder’s Office, or submitted digitally via email or online.

Key solicitation details

AI-extracted from Butte-Silver_Bow_Unified_Communications_Tech_Refresh_RFP Final (1).pdf, Unified comm and telephone sytem tech refresh Addendum 1.pdf. Confirm against the original documents before bidding.

The City-County of Butte-Silver Bow is requesting sealed proposals to modernize its existing enterprise telephone and unified communications environment. Qualified vendors must furnish, configure, deploy, and test approximately 380 IP telephones and migrate legacy call-control infrastructure to a virtualized environment. Respondents must demonstrate they are duly registered in the State of Montana or be able to register.

Issued by
City-County of Butte-Silver Bow
RFP Issued
Monday, September 28, 2026
Deadline for Questions
October 7th, 2026, 12:00 p.m.
Responses to Questions Issued
October 9th, 2026
Proposals due
October 30th, 2026, 4:00 p.m. (Mountain Standard Time)
Evaluation / Interviews
October 19th – October 23th, 2026
Notice of Intent to Award
November 4th, 2026
Anticipated Contract Start
November 9th, 2026
How to submit
Sealed hard copy and digital copy
Submission details
Three (3) sealed bound hard copies and one digital copy must be submitted to Butte-Silver Bow Clerk and Recorder's Office, 155 West Granite Street, 2nd Floor Room 208, Butte, MT 59701. Submissions must include a one-page Executive Summary plus no more than 25 pages. Faxed or emailed submissions will not be accepted.
Place of performance
Butte, MT
Insurance and bonding
Commercial general liability insurance of not less than $2 million for each occurrence and $1,000,000.00 per claim; professional liability insurance with limits of $2 million per claim; workers' compensation coverage proof or statutory exemption.
Funding
Section 3 Clause, Equal Opportunity Clause, Executive Order 11246 and 11624, Federal Labor Standards, and Civil Rights Act

How proposals are evaluated

Technical Compliance30 points
Implementation Approach10 points
Vendor Qualifications15 points
Relevant Experience15 points
Support Capabilities15 points
System Resiliency and Security25 points
Total Cost of Ownership25 points
Overall Value to BSB30 points

Scope of work

  • Perform pre-implementation assessment and project planning for existing telecommunications environment
  • Furnish, configure, deploy, and test approximately 380 current-generation enterprise IP telephones
  • Provide unified communications capabilities and licensing for approximately 380 users
  • Migrate existing legacy physical call-control infrastructure to a supported virtualized environment
  • Assist in migrating existing legacy PRI-based telephone service to SIP-based trunking for approximately 880 numbers
  • Configure system to support applicable federal emergency-calling requirements including RAY BAUM'S Act and E911
  • Provide enhanced call-detail reporting and records-preservation functionality
  • Provide system testing, acceptance, documentation, training, warranty, and support

Minimum qualifications

  • Duly registered in the State of Montana or be able to register
  • Experience implementing enterprise IP telephony and unified communications systems of comparable size and complexity
  • Experience with governmental or public-sector organizations
  • Experience migrating legacy telephony systems to virtualized platforms
  • Experience performing PRI-to-SIP migrations
  • Knowledge of E911, Kari's Law, and RAY BAUM'S Act requirements
  • Manufacturer certifications applicable to the proposed system
  • Ability to provide onsite support in Butte, Montana when required

Documents to include with the bid

  • Executive summary
  • Proposed solution
  • Detailed response to each scope-of-work section
  • Architecture/design description
  • Proposed endpoint models and quantities
  • Licensing description
  • Virtualization requirements
  • SIP migration approach
  • E911/RAY BAUM'S Act approach
  • Pricing Schedule

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Document check

Confirm submission instructions and amendments with the issuing agency before responding.

2 available filesDocuments checked

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