Cloud-Based Retail, Food and Beverage Point of Sale Software

TennesseeTennessee, USADue Thursday, November 12, 2026

Client: Tennessee
RFP Number: SW-120565
Posted: 10/9/2026
Category: Software, System and Application
Budget: Looking for Proposals
NAICS: —
Set-aside: —
Contact: —

Description

AI Generated

The State of Tennessee Department of Environment and Conservation seeks a contractor to provide a cloud-based retail, food, and beverage Point of Sale system for Tennessee State Parks. The required system must serve six state-park lodges and multiple stand-alone restaurants using a single platform. Scope requirements include commercial-grade hardware, 24/7 support, handheld ordering, barcode scanning, security levels, inventory valuation summaries, automated vendor invoice input, and support for payment methods such as EMV, contactless, mobile wallets, and QR codes. Only onshore, USA-based organizations are eligible to bid, and the work must be performed offsite. A pre-bid meeting is scheduled for October 14, 2026, and all questions must be submitted by October 20, 2026. Bidders may submit their proposals digitally through email or online. Proposals will be evaluated using a score summary matrix that incorporates technical response and cost proposal guides, though the text does not specify the contract term or budget.

Key solicitation details

AI-extracted from RFP_32701-26-328_Food_Beverage_Retail_Point_of_Sale_Software_Platform.docx. Confirm against the original documents before bidding.

The State of Tennessee, Department of Environment and Conservation is issuing this Request for Proposals to procure a cloud-based retail and food point-of-sale software system for Tennessee State Parks. The system will serve six state-park lodges, multiple stand-alone restaurants, and retail facilities statewide. Eligibility requires US-based onshore organizations.

Issued by: State of Tennessee, Department of Environment and Conservation
Pre-bid meeting: October 14, 2026
Written Questions & Comments Deadline: October 20, 2026
How to submit: Digital via Email or Online
Submission details: Responses can be submitted digitally via email or online to the designated Solicitation Coordinator.
Contract term: sixty (60) months
Estimated value: $3,400,000.00
Place of performance: Offsite / Tennessee State Parks statewide
Insurance and bonding: Commercial General Liability of at least $1,000,000 per occurrence; Workers Compensation and Employer Liability as statutorily required; Automobile Liability of at least $1,000,000; Cyber Liability of at least $3,000,000 per occurrence and $5,000,000 aggregate; Crime Insurance of at least $1,000,000 per claim/aggregate with a $250,000 Social Engineering Fraud Endorsement.

Scope of work

Cloud-based retail and food point-of-sale software system
Commercial-grade POS system hardware deployment
Handheld user-ordering capabilities
Retail sales and merchandise inventory management
Food and beverage menu management and inventory valuation summaries
Seamless vendor invoicing communication for purchase input
Full functional integration with Maestro Hospitality Systems software
Daily, monthly, and annual operational reporting capabilities

Minimum qualifications

Must be an onshore USA organization only
All State Data access and system administration must be performed by US-based resources
Must be certified to host Payment Card Industry (PCI) data under current PCI DSS standards
Must undergo annual SOC 2 Type II examination by a CPA firm
Must perform annual Penetration Tests and Vulnerability Assessments per NIST 800-115

Documents to include with the bid

Response Statement of Certifications & Assurances
Technical Response
Cost Proposal
Reference Questionnaire
Signed Illegal Immigrant Attestation (Attachment 1)
Evidence documenting signatory authority

Verify important details

Document check

Confirm submission instructions and amendments with the issuing agency before responding.

1 available fileDocuments checked Oct 9, 2026

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