Employee Assistance Program Service with Mobile Tool

The government authority in Jackson, MS requires an Employee Assistance Program (EAP) service equipped with a mobile tool to serve agency employees and eligible family members statewide. The selected vendor must provide a 24/7 centralized toll-free line, a secure online portal, face-to-face, telephonic, and virtual counseling, manager consultations, stress management training, and immediate crisis intervention. Routine appointments must be available within seven to ten business days, and the vendor must maintain sufficient qualified, licensed behavioral health professionals. Eligibility is limited to onshore vendors located in the USA, and the performance of work will occur offsite. The buyer requires proposals for a contract period of one year. Applicants must submit all questions no later than October 26, 2026.