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Health Savings Accounts, Flexible Spending Accounts, and COBRA Services

Oakland County Purchasing DivisionMichigan, USADue Monday, December 14, 2026
Client
Oakland County Purchasing Division
Solicitation No.
Oak-0000001303
Posted
10/27/2026
Category
Medical Billing and Coding
Budget
Looking for Proposal
NAICS
—
Set-aside
—
Contact
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Description

AI Generated

Oakland County seeks a vendor to provide health savings accounts, flexible spending accounts, COBRA administration, and direct bill services for a one-year contract term. The selected vendor must manage account administration, contributions, COBRA lifecycles, premium calculations, direct billing, claims processing, and point-of-service debit cards. Eligible bidders must be located onshore within the USA and perform work onsite. Bidders must submit questions electronically through BidNet/MITN by 3:00 PM EST on November 16, 2026. Proposals can be submitted digitally via email or online, and must include completed Section 2 forms, a Form W-9, a Certificate of Good Standing, and at least three qualified references. Oakland County will evaluate responsive proposals using a 100-point scale based on experience and references (10 points), technical proposal (50 points), price proposal (40 points), and other factors determined during evaluation. Proposals must remain valid for at least 120 days from the closing date.

Key solicitation details

AI-extracted from RFP Event # 1303 HSA_FSA_COBRA.pdf. Confirm against the original documents before bidding.

The Oakland County Purchasing Division is requesting proposals for comprehensive administration services for Healthcare FSA, Dependent Care FSA, HSA, COBRA, and Direct Bill programs. The solicitation will result in a three-year contract with two optional one-year extensions. Eligible vendors must meet mandatory business and technical qualifications.

Issued by
Oakland County Purchasing Division
Request for Proposal Released
October 26, 2026
Bidder Questions Due By
November 16, 2026, 3:00pm EST
Bidder Q&A Addendum Posted By
November 20, 2026, 5:00pm EST
Proposals Due / Bid Closes
December 14, 2026, 2:00pm EST
Proposal Evaluation Period
Dec. 18, 2026 - Feb. 19, 2027
Estimated Contract / Service Start Date
January 1, 2028
How to submit
Electronic via MITN/BidNet
Submission details
Upload one single combined document labeled with solicitation number and name, and upload the pricing document separately as instructed.
Contract term
Three-year contract, with an optional 2 – one-year extensions, not-to-exceed a five year contract
Place of performance
Oakland County, Michigan
Insurance and bonding
Selected firm must provide minimum insurance requirements specified in Attachment B prior to contract execution.

How proposals are evaluated

Experience and References10 points
Other factors determined during the evaluation90 points

Scope of work

  • Administration of Healthcare FSA, Dependent Care FSA, HSA, COBRA, and Direct Bill plans
  • Provision of legally required Plan Documents
  • HSA investment options, beneficiary designation, and account maintenance services
  • COBRA notices, election periods, qualifying events, and compliance management
  • Direct Bill premium calculation, invoicing, and payment processing
  • Claims processing, adjudication, and debit card services for FSA and HSA participants
  • Secure participant online portal, mobile application, and toll-free customer service
  • Secure employer portal and standard/ad hoc reporting capabilities

Minimum qualifications

  • Software must integrate with Okta directly or via SAML 2.0 or OIDC
  • Minimum of three years in business
  • Provide dedicated customer care representative or project manager
  • Experience supporting public sector-governmental or quasi-governmental entities
  • Ability to integrate with Workday (HRIS) system
  • Provide documentation for SOC2 Type 2, ISO/IEC 27001, HITRUST CSF, or FedRAMP authorization
  • Proposed solution software must be currently available for general release
  • Provide most recent penetration test and vulnerability report

Documents to include with the bid

  • Bidder Profile
  • Signed current W-9
  • Three references, terminated contracts list, and legal proceedings info
  • Certificate of Compliance with Public Act 517 of 2012
  • Equal Employment Opportunity Statement on firm letterhead
  • Certificate of Good Standing from state of domicile
  • Description of sustainable purchasing and procurement practices
  • Technical Proposal specific to Scope of Work
  • Written confirmation of meeting minimum business and technical qualifications
  • Completed Proposer Questionnaire and Pricing Sheet

Verify important details

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