What the buyer needs
AI summaryThe buyer seeks an onshore vendor to provide ghost card and travel card services for a government authority located in Tennessee. The contractor must supply virtual ghost card accounts to book and pay for approved domestic and international travel expenses, while offering integration with Workday and Concur, robust reconciliation tools, fraud prevention, and flexible billing structures. Additionally, the vendor must provide individually issued corporate travel cards for authorized employee travel expenses alongside centralized online program administration and monitoring controls. Eligibility is limited to onshore U.S. organizations performing the work offsite at their own office premises, and the buyer is currently looking for proposals.
Scope of work
- Virtual Ghost Card accounts for Travel Office booking of domestic and international travel expenses
- Direct-bill functionality, detailed transaction data, billing statements, and reconciliation tools
- Support for domestic and international transactions, foreign currency, and transparent exchange-rate fees
- Fraud prevention, transaction monitoring, and security controls
- Transaction feed integration with Workday and secure transaction data transmission
- Corporate Employee Travel Cards that are corporate-guaranteed by St. Jude
- Centralized administrator access and online reporting for cardholder activity, balances, and delinquency
- Implementation plan, project governance, training materials, and ongoing customer support
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Scope of Services and Technical Capabilities | 40% |
| Systems Integration, Reporting, Security, and Administrative Controls | 25% |
| Proposed Pricing, Fees, Rebates, and Financial Value | 20% |
| Offeror Qualifications, Implementation, and Customer Support | 10% |
| Compliance with RFP Requirements and Instructions | 5% |
Minimum qualifications
- Qualified financial institution or commercial card provider
- Must not be excluded, terminated, suspended, or debarred from federal or state health care or procurement programs
- Must not have a final adverse action by a federal or state government agency or criminal conviction under 42 U.S.C. § 1320a-7
- Must comply with St. Jude vendor credentialing policies, procedures, and immunization requirements
- Personnel assigned must undergo criminal background investigations and possess authority to work in the United States
Documents to include with your response
- RFP Certification (via Workday Portal)
- Schedule E: Cost Proposal and fee schedule
- RFP Form
- Sample billing statement and supporting documentation
- Statement confirming country of origin details
- At least three client references for comparable commercial card programs
- Most recent annual financial statements (for finalists)
- Copies of front and back of drivers' license, passport, or work visa for assigned personnel
How to submit
- Method
- Electronic via Workday Portal
- Instructions
- Questions and submissions handled via Workday Strategic Sourcing Message Center and Workday Portal.