What the buyer needs
AI summaryThe State of Utah seeks an onshore United States organization to provide merchant credit card acceptance and electronic funds transfer services. The selected contractor must establish and maintain an offsite payment processing infrastructure to manage transaction lifecycles, including online and card-present transactions, authorization, conveyance, settlement, and cost analyses across a 10-year contract term. Eligible vendors must submit responses digitally through email or online, and all questions are due no later than November 24, 2026. The buyer will evaluate cost proposals out of 250 points using a standardized annual evaluated cost calculator with strict interchange-plus pricing, awarding the full score to the lowest cost and proportionally decreasing points for higher offers.
Scope of work
- Electronic payment processing and credit card transaction processing
- Electronic Funds Transfer (EFT) and ACH payment processing
- PIN debit network processing
- Digital wallet processing
- Platform and gateway maintenance
- Seamless authorization, secure conveyance, and financial settlement infrastructure
- Interchange-Plus markup pricing management
- Integration with enterprise ERP and Student Information Systems (SIS)
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Attachment D Technical Criteria | 1,500 points / 75% |
| Vendor Demonstrations | 250 points / 12.5% |
| Attachment E Cost Proposal | 250 points / 12.5% |
Minimum qualifications
- Processing capacity greater than 3B transactions
- PCI DSS 4.0 Attestation of Compliance (AoC)
- QSA/ISA certification
- Compliance with NACHA rules and Federal Reserve Regulation E
- Card brand support
- SOC 1 Type II and SOC 2 Type II audit schedules
- NIST SP 800-171 Rev. 3 alignment
- Enrollment or authorization in FedRAMP or GovRAMP program
Documents to include with your response
- Vendor Prerequisites – Statewide RFP Online Form/Certification
- Online Pass/Fail Mandatory Minimum Requirement Questions
- Attachment C Technical Criteria Questionnaire
- Attachment D Cost Proposal Spreadsheet
- Certificate of Insurance (required prior to contract execution)
- PCI DSS AoC (optional exhibit / required upon award)
- SOC 1 Type II & SOC 2 Type II reports (optional exhibit / required upon award)
- SLA and EULA templates (optional exhibit / required upon award)
- Corporate certifications (optional exhibit / required upon award)
How to submit
- Method
- Electronic via the State's online procurement portal
- Instructions
- Upload required proposal files including Attachment C Technical Criteria questionnaire and Attachment D Cost Proposal spreadsheet to dedicated sections on the portal. Offerors must strictly separate technical criteria responses from cost proposals.