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Municipal Permitting Modernization Program Services

New YorkNew York, USADue Thursday, December 31, 2026
Client
New York
RFP Number
SW-116684
Posted
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Category
Software, System and Application
Budget
Looking for Proposals
NAICS
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Set-aside
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Contact
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Description

AI Generated

The buyer seeks services to modernize municipal permitting processes. The buyer requires a software platform providing two years of no-cost access to improve workflow, modernize, support, and enhance current municipal building and zoning processes. This includes citizen serve software, a browser-based software-as-a-service platform for building plan approval, with subscription, support, and training. Program participants will receive vendor support for configuration and deployment. Vendors must provide necessary existing municipal data and documentation for customization. The buyer is looking for proposals. Eligibility requires an onshore US organization. Performance of the work will be offsite.

Key solicitation details

AI-extracted from Online_Code_Compliance_PON.pdf. Confirm against the original documents before bidding.

NYSERDA PON 5862 provides eligible New York State municipalities with two years of no-cost access to Citizenserve, a browser-based Software-as-a-Service platform for municipal permitting, building, and zoning processes. The program includes software subscriptions, support, and training to modernize paper-driven building plan approvals. Political subdivisions of New York State including cities, towns, villages, and counties are eligible to apply.

Issued by
New York State Energy Research and Development Authority
Applications accepted until
December 31, 2026 by 3:00 PM Eastern Time
How to submit
Online via web-based Application or mail paper applications if online submission is not possible
Submission details
Online submission preferred via NYSERDA website. Paper applications (Attachment B) can be requested by emailing [email protected]. Application must be signed by the Chief Elected Official.
Contract term
Project Period of two years
Estimated value
$7,500,000 Available
Set-aside
NYS Climate Act DAC allocation: $3 million reserved for municipalities with 51%-100% of residents residing within Disadvantaged Communities
Place of performance
New York State (Offsite / Municipalities across NYS)
Funding
NYS Climate Act / State Program Funding

Scope of work

  • Two-year software subscription for permitting, planning and zoning, code enforcement, licensing, and request tracking
  • Software configuration and local workflow customization for participating municipalities
  • Tailored staff training and technical support
  • Migration of relevant municipal data from existing systems or Assessor records
  • Integration with external systems including ESRI/ArcGIS, Okta SSO, Bluebeam, and SolarAPP+ Basic

Minimum qualifications

  • Must be a political subdivision of NYS (city, town, village, or county)
  • Must not have existing online municipal software for key areas or be willing to fully transition out of existing software
  • Commit to providing qualified staff resources for software launch and reporting
  • Submit a full and complete Program Application signed by Chief Elected Official

Documents to include with the bid

  • Program Application (Attachment B) signed by the Chief Elected Official
  • Duly executed Participation Agreement (Attachment F)
  • Executed User Agreement with Program Software Vendor (Attachment G)
  • ST-220-TD Contractor Certification Form
  • ST-220-CA Contractor Certification to Covered Agency Form

Verify important details

Document check

Confirm submission instructions and amendments with the issuing agency before responding.

11 available filesDocuments checked

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