NG911 Call Handling Equipment Sustainment Services
- Client
- Harrisburg, PA.
- RFP Number
- EQU-19170
- Posted
- —
- Category
- Computer Supplies, Accessories and other Equipments
- Budget
- Looking for proposal
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedThe Commonwealth of Pennsylvania seeks to qualify contractors to provide NG911 call handling equipment sustainment services. The buyer requires an End of Life and End of Support system audit, sustainment plan, equipment, and services to extend the lifecycle of legacy Motorola VESTA, Motorola Emergency Call Works, and Intrado Viper call handling equipment systems. The contractor must be a manufacturer certified channel partner or reseller of the call handling equipment solution. The contract period will be two years with a one-year renewal option. Performance of the work will be onsite and offsite. Contractors must provide documentation showing two years of experience in the relevant commodity code and authorization from the CHE manufacturer. Eligibility is restricted to Onshore (USA Organization Only) entities. The buyer is looking for proposals.
Key solicitation details
AI-extracted from 00. ITQ Statement of Work CHE Sustainment.pdf. Confirm against the original documents before bidding.
The Commonwealth of Pennsylvania is issuing this ITQ to qualify responsible and responsive contractors to provide system audits, sustainment plans, equipment, and services for legacy call handling equipment. The goal is to extend the life cycle of End of Life and End of Support call handling equipment systems. Responsible and responsive contractors who meet the minimum qualification requirements are eligible to bid.
- Issued by
- Commonwealth of Pennsylvania, Department of General Services (DGS), Bureau of Procurement
- Contract term
- Commences on Contract Effective Date and ends two years after contract effective date with one year renewal option
- Place of performance
- Onsite and Offsite
Scope of work
- End of Life (EOL) / End of Support (EOS) system audit
- Sustainment plan development
- Providing equipment to extend call handling equipment life cycle
- Providing services to extend call handling equipment life cycle
- Services for EOL/EOS Motorola VESTA CHE Systems
- Services for EOL/EOS Motorola Emergency Call Works CHE Systems
- Services for EOL/EOS Intrado Viper CHE Systems
Minimum qualifications
- Two years of experience in commodity code 92000000-ITQ-618
- Manufacturer certified channel partner or reseller authorized to sell, implement, maintain, and support the CHE solution
- Personnel completed CHE manufacturer's required training and obtained necessary certifications
- Incorporate existing PSAP support service provider relationships into the Sustainment Plan
Documents to include with the bid
- Documentation showing two years of experience in the commodity code
- Documentation showing status as a manufacturer certified channel partner or reseller
- Documentation of completed manufacturer training and certifications for personnel
- Attachment A, NG911 CHE Sustainment Questionnaire
- Attachment B evidence and narrative of ability to provide CHE Sustainment Services
Verify important details
Document checkConfirm submission instructions and amendments with the issuing agency before responding.
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