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Electronic Benefit Transfer Host System

California Health and Human Services Agency Office of Technology and Solutions IntegrationCalifornia, USADue Monday, November 30, 2026
Client
California Health and Human Services Agency Office of Technology and Solutions Integration
Solicitation No.
74050233
Posted
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Category
Software, System and Application
Budget
Looking for Proposal
NAICS
—
Set-aside
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Contact
—

Description

AI Generated

The buyer requires a vendor to provide an Electronic Benefit Transfer (EBT) host system. The requested scope includes handling agency host-to-host messages and batch files, supporting browser-based administrative access for counties, and connecting local county card printers via web services. The vendor must manage host-to-host transactions across inquiry, demographic maintenance, benefit maintenance, card maintenance, and miscellaneous updates. Eligibility restricts performance to onshore operations within the United States, and the buyer specifies offsite work performance. The contract covers a one-year period. The buyer seeks proposals to determine the budget and accepts digital submissions via email or online. Vendors must submit all questions by September 21, 2026.

Key solicitation details

AI-extracted from 16.pdf. Confirm against the original documents before bidding.

The buyer is soliciting proposals from qualified vendors to provide Electronic Benefit Transfer host system and related services to the State of California. The contract supports Food and Cash programs and WIC EBT services statewide. Eligible vendors are qualified onshore US-based entities.

Issued by
California Health and Human Services Agency Office of Technology and Solutions Integration
Questions due
September 21, 2026
How to submit
Digital via Email or Online
Submission details
Submitted digitally via email or online according to process in RFP Section 8.2.
Contract term
One year
Set-aside
Small Business Preference and Non-Small Business Subcontractor Preference available up to 5 percent.
Place of performance
Offsite (Onshore USA Only)
Insurance and bonding
Certificates of insurance meeting types and coverage limits specified in the contract, plus bank letter evidencing intent to issue irrevocable Letters of Credit.
Funding
Title 42, United States Code, section 1786

How proposals are evaluated

Staff Qualifications30 points
Narrative Response Score570 points
Cost Score400 points

Scope of work

  • EBT host system and interfaces
  • Food and Cash program EBT services
  • SUN Bucks EBT services
  • WIC program EBT services
  • Card production and mailing services
  • 24/7 cardholder and retailer call centers
  • Settlement and reconciliation processing
  • Equipment deployment and POS/ATM network access

Minimum qualifications

  • OSTP-approved eVAQ

Documents to include with the bid

  • Template for Question Submittal
  • Request for RFP Changes Submittal
  • Proposal Submission Checklist
  • Confidentiality Statement
  • Bidders Library Access Authorization Form
  • Small Business or Non-Small Business Subcontractor Preference Form
  • Commercially Useful Function Certification Form
  • California Call Center Certification Form
  • Bidder Qualifications Form
  • EBT Staffing Summary Form

Verify important details

Document check

Confirm submission instructions and amendments with the issuing agency before responding.

1 available fileDocuments checked

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