Cloud-Based Claims Management System

The agency seeks a vendor to provide and implement a modern, feature-rich, cloud-based claims management system to replace its legacy workers' compensation environment. The buyer requires a solution that automates workflows, improves document management, streamlines business processes, enhances self-service and communication tools, and ensures compliance with state regulatory requirements and reporting obligations. Work performance will occur offsite for a five-year contract period. Eligible bidders must be USA organizations operating onshore. The agency seeks proposal-based budget submissions and allows digital responses via email or online. Interested bidders must submit an Intent to Bid by September 23, 2026, and direct all questions to the buyer no later than October 14, 2026.