RFI for Maintenance, Support and Licensing for Employee Screening Equipment Supply

The government authority in Portland, OR requires a vendor to provide maintenance, support, and licensing for two Rohde & Schwarz QPS Walk2000 walk-through security screening systems. The buyer requests a scope that encompasses hardware maintenance, including scheduled and corrective maintenance, inspections, calibration, troubleshooting, repairs, and parts replacement. The required scope also includes software and firmware updates, security patches, licensing, service records, and remote and on-site technical support. The buyer sets a contract period of one year and mandates onsite work performance. Eligibility restricts participants to USA-only onshore vendors. The buyer requests proposals to establish the budget. The provided text contains no further details regarding evaluation criteria or key dates.