Emergency Staff Notification System

The buyer seeks a high-speed, automated emergency staff notification system to deliver routine and emergency communications through voice call, text, email, and desktop alert. The requested scope includes providing a system with Microsoft single sign-on support, unlimited hierarchical alerting groups, customizable message templates, future delivery scheduling, and 24x7 operation with at least 99.99% uptime. The software must detect answering machines to prevent truncated messages, support simultaneous or cascade delivery across multiple channels, allow recipients to confirm receipt, and feature a real-time tracking dashboard for managers. Eligible bidders must be a USA organization, and work performance will occur offsite. The buyer requires a three-year contract period and seeks proposal pricing to establish the budget. Interested vendors can submit responses digitally via email or online. All questions require submission no later than October 7, 2026.