Information Technology Services

The government authority in Ocean, NJ requires a vendor to provide onshore IT consultant and management services for a one-year contract. The buyer needs on-site support for at least four hours per month alongside sufficient remote support. Required work includes user operational assistance, proactive network maintenance, Multi-Factor Authentication management, staff security and phishing training, phishing penetration testing, and support for WAN/WiFi networks across all listed locations. The vendor must manage servers through daily real-time monitoring, unlimited support, Azure AD Connect and Active Directory management, routine patch updates, and daily backup verification. The buyer requires a 24/7 emergency line for system outages, a two-hour maximum response time during normal business hours (Monday through Friday, 8:00 AM to 5:00 PM), and a four-hour maximum response time outside normal hours. Vendors must perform work offsite within the USA. Bidders must submit questions by September 24, 2026, and digital proposals via email or online.