Information Technology Managed Services

The government authority located in El Dorado Hills, CA needs a vendor to provide information technology managed services for a three-year contract period. The buyer requires the proposer to deliver help desk and end-user support, on-site and remote assistance, and network, infrastructure, and virtualization management. The requested scope also encompasses Microsoft 365 administration, endpoint management, managed endpoint detection and response with round-the-clock security operations center monitoring, website-related support services, and monthly reporting. The buyer designates its information systems manager as the primary point of contact and will grant the proposer access to required facilities, systems, and documentation. To qualify, bidders must be a US organization, and the vendor must perform the work on-site. Bidders may submit responses digitally via email or online, and the buyer is looking for proposals regarding the budget. Vendors must submit all questions no later than October 1, 2026.