Website Hosting, Support and Content Management Services

The buyer requires website hosting, support, and content management services. The selected tenderer must provide secure website hosting, technical support, maintenance, content management functionality, security and vulnerability management, performance monitoring, training, and associated services. Requested deliverables include user guides, administrator documentation, accessibility support, analytics, reporting, and platform migration services if a platform change occurs. The system must suit non-technical users, support role-based permissions, and handle content approval workflows. The buyer mandates an uptime of at least 99.9% excluding scheduled maintenance, and all hosting, backup, and disaster recovery data must remain within the European Union. To eligible to bid, an organization must be located onshore in Ireland. The contractor will perform all work offsite. Bidders can submit responses digitally by email or online. The buyer seeks proposals to establish the budget, and no specific key dates are provided in the source text.