Physical Access Control System

The buyer requires a contractor to provide a physical access control system and perform routine and preventive maintenance, designated system administrative functions, and necessary hardware and software updates to the existing Automated Access Control System. The contractor must respond to service calls on site within 24 hours of notification, ensure the agency Reader system remains operational except during approved maintenance windows of up to five hours, and supply all specialized tools, multimeters, database diagnostic software, wire strippers, and testing kits for troubleshooting and calibration. The buyer limits eligibility to onshore vendors within the USA. The selected contractor will perform work both onsite and offsite for a contract period of one year. The buyer requests proposals to establish the budget, but the text does not detail specific evaluation criteria or key submission dates.