Dark Fiber and Right of Use Service

The government authority in Salt Lake, Utah, requires a vendor to provide dark fiber and right of use service, along with ongoing operations and maintenance for a one-year contract period. The requested scope includes routine maintenance, scheduled maintenance windows, fiber monitoring, handling unscheduled outages, repairing fiber breaks, and replacing damaged fiber. The buyer mandates a service level agreement featuring continuous 24/7/365 proactive monitoring, a dedicated 24/7/365 reporting phone number, outage notifications within 30 minutes, a restoration plan within one hour, a four-hour mean time to repair, and an escalation list with staff qualification summaries. To qualify, vendors must perform the work onshore within the USA and on site. The buyer seeks proposals for the budget and requires bidders to submit all questions no later than October 1st, 2026.