Public-Facing Online Portal Implementation Service

The buyer requires a public-facing online portal implementation service to establish a digital residential parking permit program. The requested scope entails delivering a scalable software solution that supports the complete end-to-end lifecycle of digital parking permits, including application, review, approval, issuance, payment, renewal, modification, cancellation, and status tracking. Performance of the work will occur offsite. Only Canadian organizations are eligible to bid, and vendors must pay and register on the tendering authority's website to obtain the watermark-free solicitation document. All questions must be submitted no later than October 5, 2026, and digital proposals must be submitted via email or online by October 9, 2026, at 2:00 PM. The contract term spans five years, covering Year 1 implementation through Years 2 to 5 licensing. The evaluation criteria evaluate proposals out of 120 total points, allocated across Pricing (25%), Business and Technical Requirements (65% with a 32.5% threshold), and Demonstration (30% with a 15% threshold). Vendors must provide pricing for implementation, setup, training, integrations, data migration, annual licensing fees, and per-permit transaction fees, though no specific budget amount is stated.