Managed Information Technology Support Services

The government authority located in Virginia, MN, requires a vendor to provide comprehensive managed information technology support services. The requested scope includes help desk support, server and workstation management, cybersecurity, Microsoft 365 administration, data backup and recovery, network support and coordination, emergency IT support, and technology planning. Only onshore, USA-based organizations are eligible to bid, and the vendor will perform the work offsite. The buyer is looking for proposals to determine the budget, while the main RFP document provides no details regarding submission instructions, deadlines, evaluation criteria, or contract terms.