Agentic AI Voice Intake Projects Independent Evaluation Services

The Legal Aid Society of Middle Tennessee and the Cumberlands and Florida Rural Legal Services jointly require a shared, independent evaluator to assess two agentic AI voice intake projects. The scope includes collaborative planning, designing a strategic data gathering plan, evaluating end-to-end workflow integration across user and staff experiences, and delivering two distinct final evaluation reports alongside a standardized evaluation framework. Only US-based onshore organizations are eligible to bid. Bidders must submit questions by October 14, 2026, and submit electronic proposals via email to [email protected] and [email protected] by October 21, 2026. Buyers will evaluate proposals using a weighted scale: evaluation methodology and approach (25%), relevant experience (25%), demonstrated understanding of agentic AI concepts (25%), cost and cost-effectiveness within the cap (15%), and key personnel qualifications (10%). The combined budget cap for both organizations is $40,000, and the targeted contract term runs from December 1, 2026, to May 15, 2027.