Cloud-Based Human Capital Management, Payroll and Timekeeping System

West Michigan Community Mental Health (WMCMH) requires a qualified vendor to implement and support a comprehensive, cloud-based SaaS Human Capital Management (HCM) system. The solution must replace and modernize WMCMH’s human resources, payroll, timekeeping, and workforce management processes, integrating effectively within its existing Microsoft 365 environment. The scope includes electronic time capture, automated payroll, position management, benefits administration, workforce analytics, single sign-on, and role-based access controls. Eligibility is limited to onshore, USA-only organizations, with all work performed offsite. Vendors intending to bid should email a written confirmation of interest to Jane Shelton at [email protected] by October 12, 2026. Written questions are due by October 26, 2026, and digital proposals must be submitted via email to [email protected] by November 9, 2026. Submissions must include itemized pricing detailing one-time, recurring, and optional costs, alongside the required initial and renewal contract terms. Proposals will be scored and selected based on price, references, functional requirements, customer service, security, and compliance. Bidders must also supply at least three references, preferably including a community mental health, behavioral health, or public-sector reference.