Website Redesign, Development, Implementation, Hosting and Migration Service using CMS

The City of Saugatuck requires a vendor to plan, design, develop, migrate, implement, host, secure, and maintain a responsive municipal website using a content management system. The requested scope includes website design, navigation architecture, content migration, forms and online services, meeting and calendar management, site-wide search, analytics, security, training, and ongoing technical support. The selected firm must also ensure website accessibility conforming to WCAG 2.1 Level AA and ADA requirements, provide options for future .gov domain transition, and allow full City ownership and data portability. Bidding is open to global, onshore organizations. Proposals must be submitted in person or by email by October 29, 2026, at 5:00 p.m. Eastern Time, clearly labeled as "RFP - WEBSITE REDESIGN & DEVELOPMENT". Late proposals will be rejected. Evaluation will be based on compliance with RFP requirements, municipal website experience, project team qualifications, and total cost of ownership. Bidders must include a project/hourly billing rate schedule and proof of Commercial General Liability and Cyber Liability/Data Breach Insurance.