Whoesale Voice Communications Service

EPB requires a wholesale cloud voice and unified communications provider to deliver residential and business voice services for broadband partners through a secure, multi-tenant white-label platform. The vendor must supply carrier-grade telephony, messaging, collaboration, role-based administration, customer self-service, centralized management, reporting, and scalable tenant management capabilities to support work performed onsite in Tennessee. EPB will evaluate platform capabilities, implementation approach, support models, security controls, and pricing to find a cost-effective solution that supports operational efficiency and future growth. Only USA onshore organizations are eligible to submit proposals for this opportunity. EPB issued the request on October 5, 2026, and applicants must submit their proposals by October 30, 2026.