Genetec Camera Management Services

The government authority in Edwardsville, IL requires a vendor to provide comprehensive Genetec camera management services to augment and assist with its camera system. The requested scope includes Genetec software and server administration, system health checks, software and firmware updates, remote network monitoring, RMA handling, an annual major systems upgrade, annual preventative maintenance, cleaning and view verification, 12-hour response times, training for up to five individuals, and contractual hourly rates for additional services. Only onshore US organizations are eligible to apply, and performance of the work must be onsite. Interested vendors must submit proposals digitally via email or online for a one-year contract term, while all questions must be submitted no later than October 9, 2026.