Records Management System

The buyer requires a vendor to provide a comprehensive, integrated records management system supporting fire department operations. The requested scope includes modules for incident reporting, pre-incident planning, fire inspections and permitting, scheduling, personnel records, training tracking, fire investigations, incident command, community risk reduction, health and safety, reporting and analytics, and asset management. Additionally, the vendor must develop an implementation plan, configure the system, deliver mobile field functionality, and configure integrations with Computer-Aided Dispatch, Microsoft ActiveDirectory or Entra ID, Esri ArcGIS, PeopleSoft, EnGov, TCE, and Microsoft Power BI. Only onshore USA organizations are eligible to bid, and the work will be performed offsite. Vendors can submit responses digitally via email or online, and the buyer is actively seeking budget proposals. All questions regarding this solicitation must be submitted no later than October 30, 2026.