Parking Facilities Management and Revenue Collection Service

Massport requires a vendor to manage parking facilities and collect revenue 24 hours per day, seven days per week in South Boston, Massachusetts. The parking operator must safely operate the facilities, collect and deposit daily parking fees, reconcile license plate recognition recordings, maximize revenue, control expenses, provide customer service training, maintain marketing materials, and share operational and transactional data. Eligible applicants are USA-based onshore organizations that can meet specified insurance requirements, including $5,000,000 in Commercial General Liability coverage. Applicants must submit proposals digitally via email or online, using the official proposal forms without unauthorized changes or additions. All questions must be submitted no later than October 23, 2026. Massport will evaluate proposals based on responsiveness to its needs and criteria listed in the solicitation rather than selecting solely on the lowest cost. The resulting agreement features a three-year contract term running from April 1, 2027, to March 31, 2030, with two three-year extension options.